CASE STUDY

Predictable Inventory Management

Overview

Explore how to improve existing inventory management software used to view, predict, and maintain inventory across multiple brands, categories and products. 

ROLES & RESPONSIBILITES

UI/UX Design

UX Methodologies

UI Copywriting

Animation

Prototyping

The Challenge

Today, users can only perform simple searches without any filters.In order to be successful in their job, Inventory Managers need to be enabled to monitor the inventory of a particular item, and share the information with someone on their team to ensure inventory is maintained and available.

Process

Developing a Problem Statement and User Story

I began with a lot of questions. Why is someone manually adding items to a list, and how are they doing this today? Why would they have to share this list with someone on their team when they could be enabled to do the task on their own? What is a customer facing user vs. and admin?

I moved forward with many assumptions (assumed an Inventory Manager would be working with a team member who is responsible for ordering) about how these users may work together to help identify and outline a problem statement. 

PROBLEM STATEMENT

How might we equip the Inventory Management team with instant knowledge to manage their inventory and better predict stock levels?

Research and Hypothesis

Since I wasn't able talk to end users, I worked from the brief and expanded on what was there in terms of personas. I took their pain points and formed a user journey to establish a sense of empathy for the user.

Focus and Priority

The main focus is on Ivan the Inventory Manager, his overall behaviors and goals. I broke those down into small chunks related to his role focusing at this point and time on Search, Save, Share and Automate.

Solutions

Improved Search and Added Filters

Saving Searches or Saving Items to a List

Sweetness!

Share and Automate

Providing the ability to tag team members in a saved list helps automate the process of monitoring specific items inventory for everyone involved.

THAT'S BADASS

DIG IT? WE SHOULD TALK

All contents Copyright ©2019 Karen Dringenberg